First, please sign into your account: http://theladders.com/login
Then, open a new tab in your browser and open your email client to access the email we sent to you. Now click on a link in the email and you should be taken directly to the appropriate page. Your Browser tabs should look like this:
If the Ladders Page shows a 404 error, please contact our Customer Service team and we will locate the correct article for you.
You can contact our customer service team by emailing email@example.com. For live support, you can contact us Monday through Friday, 9AM to 5PM, EST either by clicking the LiveChat link on the top of your Account page, or by calling 1-866-800-4640.