First, please sign into your account: http://theladders.com/login
Then, open a new tab in your browser and open the email we sent to you. Now click on a link in the email and you should be taken directly to the appropriate page.
If you need further assistance, we would be happy to help!
Please sign into your account and click Live Chat at the top of any page.
If you prefer, you can call us at 1-866-800-4640.
Hours: Monday through Friday, 9am–5pm Eastern Time
Outside of business hours? No problem! Click the chat button and you'll be able to type your message to us. We'll get back to you within 2 business days.