For accounting purposes, we keep records of past payments, including method of payment.
The credit card used to originally purchase your subscription is tied into that payment in the history. Rest assured, your information is secure and PCI compliant.
In order to ensure your subscription can run uninterrupted, we retain a history of the credit card used. If you have turned off your auto-renew, the credit card must remain on the account until the subscription has run out. This is done for your convenience, in case you decide to reinstate the subscription.
Once your subscription has ended and your account is settled in full - we will not make any further charges.
You can view and edit your subscription here:
If you need further assistance, we would be happy to help!
Please sign into your account and click Live Chat at the top of any page.
If you prefer, you can call us at 1-866-800-4640.
Hours: Monday through Friday, 9am–5pm Eastern Time
Outside of business hours? No problem! Click the chat button and you'll be able to type your message to us. We'll get back to you within 2 business days.