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What kind of profile picture should I upload?

Your Profile picture helps personalize your profile and show your professional side. Ladders’ AI tool can flag photos for a number of reasons. Here are some tips to help you ensure your photo is the best it can be:

  1. Blurry or too small
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    If you upload a photo that is too small it will appear stretched. Photos that are stretched or blurry may be flagged, because Ladders’ AI tool is unable to identify the object in the photo. Try to upload a high resolution photo. Most smart phones these days create beautiful quality photographs. Simply choose a recent photo on a smart phone and it should be ok. 

  2. Too close or too far away
    couple-travel-sunset-honeymoon-1024x576.jpgA zoomed in photo, or a distant shot, would not have a clearly defined face. Our AI tool has to recognize that a face is present. If you have a landscape shot your face may not be clearly visible. 

  3. Group shots
    friends-happy-190829-1024x576.jpgGroup shots are discouraged because it is always difficult to tell which person in the group is you. This would be flagged. Your Profile is about you and highlights your professional self.

  4. Cropped face from a group shot
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    A cropped face from a group shot may have someone else’s facial features visible. Since it is not a full face, our AI tool will flag it.

  5. Bad lighting
    Man_Dark_Sad_102318-1024x576.jpgBad lighting often creates shadows that can obscure facial features, making it hard for Ladders’ AI tool to identify a person in the photo.

  6. Goofy expressions
    funnyfriends-1024x576.jpgIf you have goofy props in the photo, it may obscure your face and cause our tool to flag it. Large sunglasses, silly props or masks will cause your photo to be flagged. Pictures of this type are also out of context on a professional profile.  

  7. Pet photos, or Baby photos
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    Since Ladders’ AI tool cannot identify the face of an animal, and baby facial features are still developing, they are automatically flagged as inappropriate for a professional profile.

  8. Plant photos
    Gerbera_Jamesonii_Plant.jpgYour Ladders Public Profile should be a photo of yourself. The AI tool will flag any photos that do not show a distinguishable face.

Here is some advice from the Ladders team on how to take a great headshot:
How to Take Your Own Headshot

If you need any further assistance please contact our customer service team by emailing help@theladders.com. For live support, you can contact us Monday through Friday, 9AM to 5PM, EST either by clicking the LiveChat link on the top of your Account page, or by calling 1-866-800-4640. 

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