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How does the “Message” feature on my profile page work?


Go to your profile page:

Tap your name in the top right of any page.
Choose “Public Profile” from the menu on the left of the page.
Scroll and check the “Message” button on the left of the page.
If the message button is gray, and the “Allow others to contact me” button below it is gray, with the circle to the left, tap the button.

The circle will jump to the right. The button and the “Message” button will become blue.


This opens you up to networking opportunities, recruiter interest, and other professional offers.

As you add information to other areas of your profile, this section will automatically update to attract professional interest:


You can learn more about your professional profile by viewing: Learning Ladders: What is Ladders’ Profile for Professionals?


If you need any further assistance, you can contact our customer service team by emailing For live support, you can contact us Monday through Friday, 9AM to 8PM, EST either by tapping the LiveChat link on the top of your Account page, or by calling 1-866-800-4640. 

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