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How do I unsubscribe from emails?

To unsubscribe from any specific email alert, just click the "Unsubscribe" link in the footer of that email. You will no longer receive that kind of alert. 

If you need to unsubscribe from all emails without logging into your account simply reply to the Ladders email with your intent and our customer service team will be able to respond to your request.

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If you'd like to unsubscribe from any or all emails, you can do so at any time in the Email Preferences section of the site:

https://www.theladders.com/account-info/email-preferences 

mceclip0__4_.pngIf the slide next to a specific email is blue, you are subscribed to that particular email. Click on the blue slide to unsubscribe from that email. The slide will then become gray to indicate that you are no longer subscribed to that email.

To unsubscribe from all emails, you can scroll down and select "I no longer want to receive any email from Ladders." You can change your email preferences at any time.

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Once you are unsubscribed it will look like this:

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If you prefer, you can email your request to be unsubscribed to:

unsubscribe@theladders.com

We will send a confirmation email once your request is fulfilled. 

You do not have to be subscribed to emails to utilize your account.

You can also simply reply "Unsubscribe All" to any email, and our customer service team will honor your request.

If you are accessing your emails through the Gmail app on your phone you can simply click the three dots in the top right corner and then select Unsubscribe from the options:


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If you need any further assistance, you can contact our customer service team by emailing help@theladders.com. For live support, you can contact us Monday through Friday, 9AM to 5PM, EST either by clicking the LiveChat link on the top of your Account page, or by calling 1-866-800-4640. 

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